OUR POLICY
Shipping policy
Shipping Policy
At MOZASH CARE, we are committed to delivering your skincare products safely and on time.
Order Processing
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All orders are processed within 24 hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, courier delays, or public holidays.
Shipping Charges
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Free Shipping on all orders across Pakistan.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or WhatsApp (where applicable) so you can monitor your shipment.
Delivery Attempts
If you are unavailable at the time of delivery, the courier may attempt to deliver your order again or contact you to arrange a suitable delivery time.
Incorrect Address
Please ensure that your shipping address and contact number are correct before placing your order. MOZASH CARE is not responsible for delays caused by incorrect or incomplete shipping information.
Need Help?
If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.
